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NewTech understand clearly that service is the key factor of competition in the future. As a result, we come up with our service philosophy of ¡°5C model¡±, derived from our core value VIP to provide the complete considerate service. We are not selling goods alone, and we are providing the professional and complete solutions to you, including Before-sales, On-sales and After-sales. We are making our great efforts to provide reliable and truthful service to you.

Before-sales service

  • Provide equipment change counseling
  • Provide application problems consultation
  • Provide equipment technology communion service
  • Provide operation training service
  • Provide the whole equipment technique document
  • Provide on-line service

On-sales service

  • Recheck technical specification
  • Provide quality guarantee according to ISO9001 standard requirement
  • Modify the products as per special requirement
  • Promise on-time delivery

After-sales service

  • Assign professionals to assist checking and acceptance
  • Assign professionals to assist installation
  • Provide technical training
  • Irregular visit and follow
  • In-time arrival and settlement if anything wrong
  • Provide accessories within Warrantee
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